Privacy policy

Last updated on February 21, 2025

This Privacy Policy (“Policy”) describes how Cofana International B.V. ("Cofana International", "we", "us" or "our") collects, protects, and uses the personal data (“Personal Information”) you (“User”, “you”, or “your”) may provide on our website (hereinafter “Website”) or in the course of purchasing any of our products or services. The Policy also describes the choices available to you regarding our use of your Personal Information and how you can access and update this information. This Policy aims to comply with relevant Dutch laws, including the Algemene Verordening Gegevensbescherming (AVG) / GDPR, and outlines your rights under these legal frameworks.

Responsible Entity

Cofana International B.V.
Karveelweg 20, 6222NH Maastricht, Netherlands
info@cofanainternational.com
KvK (Chamber of Commerce) Number: 94359679

Cofana International operates in accordance with Dutch law and under the oversight of the Autoriteit Persoonsgegevens (AP), the Dutch Data Protection Authority.

Collection of personal information

We receive and store any information you knowingly provide to us when you make a purchase, sign up for a newsletter, or otherwise interact with our Website. Examples include your name, email address, phone number, payment information, or other details required for specific services.

Collection of non-personal information

When you visit the Website, our servers may automatically record information such as your device’s IP address, browser type and version, operating system, language preferences, or the webpage you were visiting before you arrived. This data is used for statistical analysis, diagnostics, and to improve our Website’s performance.

Legal basis for processing

Under Dutch law and the GDPR, we process your Personal Information only if one or more of the following apply:

  • You have given consent for one or more specific purposes (Article 6(1)(a) GDPR).
  • Processing is necessary for the performance of a contract to which you are a party (Article 6(1)(b) GDPR).
  • Compliance with a legal obligation (Article 6(1)(c) GDPR).
  • Legitimate interests pursued by us or a third party (Article 6(1)(f) GDPR), provided such interests are not overridden by your fundamental rights and freedoms.

Use and processing of collected information

Any of the information we collect from you may be used to personalize your experience, improve our Website, enhance customer service, process transactions, send notification emails (like password reminders or product updates), and otherwise operate the Website. We may also use the information for analytics or to comply with legal obligations.

Information transfer and storage

Your data may be transferred or stored on servers located outside the Netherlands or the European Economic Area (EEA). We ensure that such transfers comply with GDPR/AVG requirements (e.g., via standard contractual clauses or adequacy decisions).

Your rights under Dutch/European law

You have the right to:

  • Request access to your personal data and obtain a copy.
  • Request rectification or erasure of your personal data.
  • Object to or request the restriction of processing, particularly where processing is based on legitimate interests or for direct marketing purposes.
  • Withdraw consent at any time (without affecting the lawfulness of processing based on consent before its withdrawal).
  • Data portability: receive your data in a structured, commonly used, machine-readable format.

To exercise these rights, please contact us at info@cofanainternational.com. You also have the right to lodge a complaint with the Autoriteit Persoonsgegevens if you believe we have violated any data protection laws.

Cookies

Our website does not use cookies. No data is stored or processed through cookies. As a result, there is no need for consent or a cookie banner. If you have any questions about data protection or how we handle your data, you can contact us at any time via the provided contact details.

Data security

We secure the information you provide on controlled servers protected from unauthorized access. However, no data transmission over the Internet or wireless network can be guaranteed to be entirely secure.

Data breach procedures

In the event we become aware of a data breach, we will notify the relevant authorities (Autoriteit Persoonsgegevens) and affected individuals, if required by law, within the legally defined timeframe.

Children’s privacy

We do not knowingly collect Personal Information from children under the age of 16 in the Netherlands (or under 13 in other jurisdictions).

Links to other websites

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of such websites. We encourage you to read their privacy policies.

Changes and amendments

We reserve the right to modify or update this Privacy Policy at any time. When we do, we will revise the “Last updated” date at the top of this page. Your continued use of the Website after any modifications indicates your acceptance of the changes.

Contacting us

If you have any questions about this Policy or wish to exercise your rights, please contact us at info@cofanainternational.com.